Reference

How We Handle Your Privacy

We keep your account details, device signals and payment traces tied to DANA, OVO, GoPay and QRIS only for the steps needed to run your account.

Account DataCookie ControlsLocal LawSupport Access

Browse Lobby Read FAQ

Policy Scope For Indonesia

qqstat88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our privacy policy applies when you open an account, browse the lobby, submit a form, or contact us by chat or email. We collect the details needed to verify you, keep the session secure, and process requests linked to DANA, OVO, GoPay or QRIS where those

1
rails are used. We also log basic device and browser data so we can spot abuse, keep pages loading properly, and recover a locked session without asking you to repeat every step. We keep personal data only for as long as it is needed for account
2
service, dispute handling, tax or legal duties, or other retention duties under local law. If a request conflicts with a legal retention duty, we keep the minimum required record and limit the rest. Access, correction and deletion requests are handled only where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REQUEST CHANNELS

Where To Send Privacy Requests

If you want to ask about data use, we make the contact path simple: open live chat, send email from your registered address, or use the request form inside your account. Our team checks privacy messages every day from 08:00 to 23:00 WIB, and we reply in the same thread so you can track each step without opening a new case. That keeps your request tied to one record until it is closed.

Team online

Live Chat

Open the chat bubble from the lobby or account page and send your request there. We use it for data access, correction, deletion and questions about cookies, with replies during 08:00-23:00 WIB.

Email

Write from the address on your account so we can match the request safely. Send the details you want checked, and we keep the reply chain attached to one case for follow-up.

Account Form

Use Account > Settings > Privacy Request when you want a copy, correction or removal request logged. That path helps us confirm the login, device and payment trail before we make any change.

HOW WE HANDLE DATA

What We Keep And Why

At qqstat88, we keep privacy handling tied to the account actions you take, not to extra profiling.

Data Scope

We collect only the fields needed to run your account, verify a request and handle issues. That can include your email, phone number, login time, device type and payment reference tied to DANA, OVO, GoPay or QRIS.

Cookies

Session cookies keep you signed in while you move between slots, live tables and account pages. On Android, Chrome > Settings > Site settings > Cookies lets you clear them; on iPhone, Safari > Advanced > Website Data does the same.

Account Security

We protect account changes with password checks and, where relevant, a code sent to your registered phone or email. If you change devices, we may ask you to confirm the login again before we edit personal data.

Retention

Records stay only as long as we need them for service, dispute handling, fraud checks, tax duties or legal duties under local law. When the reason ends, we remove or block access to what is no longer required.

Your Requests

You can ask for a copy, correction or deletion by using your account form or by writing to support from the registered address. We will confirm what we can do, what we must keep and the next step.

Who To Contact

For privacy questions, send the case to live chat or email and mention the account name plus the change you want. Our privacy team handles the request during the stated support hours and keeps one thread for traceability.

Privacy Questions We Hear Most

These are the questions people ask before they send a privacy request. We keep the answers tied to real account actions: what we collect, how long we keep it, how cookies behave on your phone, and where to send a change request. If your case depends on local law, we will say so before we ask for anything else and before we move the request forward.

We keep the fields needed for login, verification and account service: name, contact details, device data, session logs and payment references tied to DANA, OVO, GoPay or QRIS. We do not hold more than the task needs.

On Android, open Chrome > Settings > Site settings > Cookies. On iPhone, open Safari > Advanced > Website Data. Clearing them may sign you out, then you can log in again and continue.

We keep records only for the period needed to run the account, settle disputes, meet tax duties, or meet local legal duties. After that, we remove or restrict access to what no longer has a purpose.

Yes. Send the request from your registered address or use Account > Settings > Privacy Request. We will verify the account first, then tell you what can be changed now and what must stay on file.

Use live chat or email, then mention the account name and the change you want. Our team handles privacy cases during 08:00-23:00 WIB and keeps one thread so you can follow every step.

Yes. If a request conflicts with a legal duty, we keep the minimum record required and apply the rest only where local law permits. We will explain the limit before we close the case.

How We Handle Your Privacy

Where To Send Privacy Requests

Live Chat

Email

Account Form

What We Keep And Why

Data Scope

Cookies

Account Security

Retention

Your Requests

Who To Contact

Privacy Questions We Hear Most

01 What data do you keep on my account?

02 How do I clear cookies on my phone?

03 How long do you hold my records?

04 Can I update or remove my details?

05 Who should I contact about privacy?

06 Does local law change what you can do?

Related Pages